At Second Consultation patient comes first. Hence we ensure that our process are the best in the industry. When you select an expert of your choice to give you consultation, we ensure that the concerned expert gets information about the case and is reminded to give consultation in time. We generally anticipate that the experts will give you reply within 48 hours. If, however, you do not get an opinion from the expert within this time, you can request for refund of the fees paid. Second Consultation will refund 75% of the amount paid by you.